At SinaVita®, we respect your privacy and are committed to handling personal information responsibly and transparently. This Privacy Policy explains what information we collect, how and why we use it, how it may be shared, and the rights you may have in relation to your personal data.
We may collect personal information that you provide directly to us, including your name, email address, phone number, billing and shipping address, account information, order and purchase history, and information you provide when contacting us.
We may also collect certain technical and usage information automatically, such as your device type, browser, IP address, cookie identifiers and information about how you interact with our website.
When you make a purchase, payment and transaction information may also be processed by our payment and commerce service providers.
We use personal information to process and fulfil orders, manage customer accounts and subscriptions, provide customer support, communicate with you about your purchases, and operate and improve our website and services.
Where permitted by law or with your consent where required, we may also use your information to provide relevant marketing communications, measure website performance and better understand how our services are used.
We take appropriate technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.
Personal information may be stored and processed by SinaVita® and trusted service providers that support the operation of our website, payments, order fulfilment, customer accounts and related services.
Depending on applicable law, you may have the right to access, correct, update or request deletion of your personal data. You may also have the right to restrict or object to certain processing, request data portability, and withdraw consent where processing is based on consent.
You may also have the right to lodge a complaint with the relevant data protection authority.
To exercise your privacy rights, please contact us at privacy@sinavita.com
We use cookies and similar technologies to operate our website, remember preferences, understand how visitors interact with our services and, where applicable, support analytics and marketing activities.
Where required by applicable law, non-essential cookies are used only with your consent. You can manage your cookie preferences through the available cookie settings on our website.
For more information, please see our Cookies Policy.
We use trusted third-party service providers to support functions such as website operation, payment processing, order fulfilment, customer accounts, subscriptions, analytics and other business services.
These providers may process personal information on our behalf or as independent data controllers, depending on the service provided. Their handling of personal information is subject to applicable data protection requirements and, where relevant, their own privacy policies.
We may update this Privacy Policy from time to time to reflect changes in our practices, services, technologies or applicable legal and regulatory requirements.
When appropriate, we will provide notice of material changes through our website or other suitable communication channels.
For questions about this Privacy Policy, how we handle personal information, or to exercise your privacy rights, please contact us at:
SinaVita®
Email: privacy@sinavita.com
We process personal information only where we have an appropriate legal basis, which may include fulfilling a contract with you, complying with legal obligations, pursuing legitimate business interests, or obtaining your consent where required.
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including to fulfil legal, accounting and regulatory obligations.
Some of our service providers may process personal information outside your country of residence. Where personal data is transferred internationally, we take appropriate steps to ensure that applicable data protection requirements and safeguards are followed.